Because Novak has always maximized our domestic supply and internal manufacturing paradigm, we are seeing little interruption due to the Co-Vi situation. However, permit a day or two extra for fulfillment and be aware that we may contact you with questions or options on items where our suppliers may be having difficulties.
Payment options include:
We enjoy building estimates for customers seeking individual parts or integrated packages of our components. We are likely able to help you engineer a combination of components that will work together and minimize planning and installation difficulties.
We welcome international orders. We export regularly to nearly every continent on the planet and with a variety of global carriers. We do ask our international customers to allow at least one day for export and shipping documentation. We will always seek out the best rates and most secure shipping and customs brokerage methods available.
We generally ship via:
The above carriers typically deliver on buisness, non-holiday days. Saturday Delivery services for UPS Next Day and UPS 2nd day are available to some US locations at extra expense. Please call in with your order if such expediency is required.
Shipping quotes are easily provided. We ship all packages fully insured and tracking numbers (if applicable) are available upon request. Shipping quotes are easily provided. We ship all packages fully insured and tracking numbers (if applicable) are available upon request.
Your shipping option will be selected as "International: To Be Determined" in your shipping options. We will e-mail you with some shipping options and costs for your further confirmation and before charging your card.
We and our Canadian customers have generally had the best results from USPS Priority International, in terms of delivery times (usually less than a week), customs & brokerage fees, and handling. However, we will still contact you as an international customer and determine the best shipping rates for you before charging your card.
We suggest you select the option for us to quote you shipping rates as the availability of shipping methods may be restricted to your area.